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Rogers Wireless

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12 complaints

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Rogers Wireless is Canada's leading mobile carrier ahead of such rivals as Bell Mobility and TELUS. The company provides wireless voice, messaging, and Internet services to about 8 million customers over its network. Rogers Wireless is the only Canadian carrier with a cellular network based on the GSM platform. It also derives some revenue from sales of prepaid voice service, as well as mobile devices from such vendors as Nokia and LG. The company operates throughout Canada and has offices in Calgary, Halifax, Montreal, Toronto, Vancouver, and Winnipeg. Rogers Wireless is a subsidiary of Rogers Communications. The corporate office of the company is based at

333 Bloor Street East, 10th Floor

Toronto, Ontario M4W 1G9, Canada. The customer service is available at 416-935-1100 or 416-935-3597. Please try to contact Rogers Wireless Customer Service directly prior to posting any complaints on this site.

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Rogers Wireless Complaints & Reviews
Rogers Wireless Reviews

Hermen		 Rogers Wireless - Rogers Rocket Stick Scam

I was recently offered a free upgrade to my rocket stick. Said I was fine with what I had but didn't mind renewing my contract for another two years. As soon as I agreed my curre...

#285256
Dec 30, 2011
 50

Jennifer...		 Rogers Wireless - Rogers Communications Inc. Billing Fraud in Ontario

I called Rogers on April 20, 2011 to cancel my cable television services entirely. At that time, I upgraded my Internet service. I was told by a customer service repres...

#254720
Aug 10, 2011
 221

CEE ESS		 Rogers Wireless - Rogers Billing is impossible to understand, complaints fall on deaf ears.

Not long ago, Rogers had a third party solicitation to add Moviepix to my TV service, and for a year I would pay LESS for my Movies w Moviepix than I had been paying without it. C...

#242408
Jun 10, 2011
 222

JamesB42		 Rogers Wireless - Rogers double charging for bandwidth use

We have been using rogers for over 2 years now and have been less than pleased with their service. A couple months ago, after been fed up with slow speeds and constant drop outs we...

#215897
Jan 11, 2011
 601

SecretAd...		 Rogers Wireless - Rogers Bill

I bought cell phone from Rogers company.Its flip curve phone since March this year. Few months later I had trouble with it got replace it. This is 3 third time happened to me so wh...

#209678
Dec 02, 2010
 160

Vindav		 Rogers Wireless useless customer service.

Rogers wireless staff have no idea of thier inventory. No one knew if an item was in stock or not. The computer said one thing but the actual item was on back order. If I ...

#203675
Oct 21, 2010
 138

Anonymous		 Rogers Wireless - Smashed my box, broke my item, did nothing

They delivered an expensive scuplture, with fragile written all over the box. They smashed by bashing in the side of the box. They charged me more than it should have been after ...

#197414
Sep 07, 2010
 148

Strainer		 Rogers Wireless - Rogers hooked up cable in my name for someone else!

One day I get a call from collections for a cable bill for Rogers Cable. We did not live at that address and we did not sign up for it. We contacted Rogers and they basically said ...

#193772
Aug 13, 2010
 232

VanBubba		 Rogers Wireless Sucks-Stay Away!!

Rogers is such a poor excuse for a company I don't know how they stay in business. Customer service sucks and all the robot staff sing the same crap. You have no other recourse exc...

#190283
Jul 20, 2010
 367

Anonymous		 Rogers Wireless - ROGERS STICK ...

I signed up for the Roger's stick deal to. my experience has been horrific. i use the stick less than half a month and my bills are 3 or 4 times what they told me i would be ch...

#187905
Jun 30, 2010
 312

Alpowell03		 Rogers Wireless - Rogers Phone Company has HORRIBLE customer service!

I was planning a move to another area in Ontario when I filled out an online form to inform Rogers of my moving date which would switch my service to my new residence. I completed...

#158071
Sep 27, 2009
 547

Anonymous		 Rogers Wireless - Is Rogers hard up for money?

On the last day of every month, I get spammed from Rogers trying to find out when I will pay my bill. It is not even past due. They start at 6am and will call my cell, my work (as ...

#119422
Apr 30, 2008
 275
Reviews 1-12 of 12

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